Balham Flowers Accessibility Statement
Our Accessibility Commitment
At Balham Flowers, we are dedicated to providing an inclusive and accessible online experience for every customer. As a trusted florist in Balham, we believe that everyone should be able to order beautiful Balham Flowers with ease, regardless of their abilities or the technology they use. That is why our website is designed with accessibility and usability at its core, ensuring that all our Balham customers have equal access to our products and services.
Standards and Guidelines
The Balham Flowers website strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines have been developed internationally to make web content more accessible for people with a wide range of abilities, including those with visual, hearing, cognitive, and motor impairments. By following these guidelines, we aim to provide a seamless and barrier-free experience when browsing and ordering flowers online in Balham.
Accessible Design Features
To ensure our site is accessible to as many people as possible, we have implemented the following features:
- Screen Reader Compatibility: Our website is compatible with screen readers and other assistive technologies. Clear structure, descriptive image alt text, and logical navigation make it easier for screen reader users to understand and interact with our content.
- High Contrast Design: We have chosen colour schemes and font sizes to provide high contrast between text and background, improving readability for users with low vision or colour blindness.
- Keyboard Navigation: All essential features on our site can be accessed using only a keyboard, enabling users who cannot use a mouse to browse and order Balham Flowers independently.
- Consistent Layout: Our website maintains a consistent layout and easy-to-follow navigation across all pages, reducing confusion and helping everyone to order flowers efficiently.
- Clear and Simple Content: We use straightforward language and provide clear instructions, making it easy for all customers, including those with cognitive disabilities, to find the information they need and complete their orders.
Continuous Improvement and Testing
Accessibility is an ongoing process at Balham Flowers. We regularly test our website with a variety of assistive technologies and invite user feedback to improve our accessibility. Routine checks help us address any new challenges and keep up with best practices in inclusive design, ensuring the Balham Flowers online experience continues to meet the evolving needs of our diverse community.
Contact Us with Accessibility Feedback
Your experience matters to us. If you encounter any accessibility barriers while ordering Balham Flowers online or have suggestions for improvement, we encourage you to get in touch. Our team values all feedback and pledges to address any issues promptly. We are committed to ensuring that everyone in Balham can enjoy easy, accessible access to our online flower ordering service.
Inclusivity for All Balham Customers
Our goal is to make it simple and enjoyable for everyone to order gorgeous Balham Flowers online. By prioritising accessibility, we ensure no customer is excluded from our services. At Balham Flowers, accessibility is more than just a policy—it’s a commitment to our entire community.
